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BPO and KPO Services – Zstoss


BPO Company

Business Process Outsourcing Services

In general, the process of outsourcing specific Business services to a third party BPO Company is called Business Process Outsourcing. Generally Businesses do outsource their services to offshoring (different time zone) or nearshoring (same time zone) companies. Infosearch is a both nearshore and offshore outsourcing services provider to all Businesses.

Businesses can nearshore / offshore / outsource the core and non-core business processes to BPO offshore outsourcing companies to reduce cost on overheads, get specialized services and faster TAT. The usual practice by companies are to offshore operations, back office clerical activities, Accounting processes, HR services, Sales & Marketing, Customer Support, IT support services, Procurement etc.

This will give opportunities to companies to explore skilled talents from the BPO Company at a lesser cost. The BPO offshoring companies can provide flexibility in terms of deliverables, costs, meeting deadlines and implementing technological advancements.

Back Office Service

Invoice Factoring Service

Under Writing Process

Accounts Services

HR Services

E-com Support Services

Infrastructure Management

Web Development Service

Mobile App Development

Call Centre services we render

Call Centre services are primarily voice based services. Call Centre Outsourcing is most common among businesses as no one wants to lose their customers. “Customer is the king” for any business and businesses should ensure that their customers are happy all the time. Most of the time customers are satisfied if their problems are heard. It’s important to set up communication platform in place to avoid disconnects with the customers. Communication platform should be designed to receive calls (inbound) and to call out (outbound) customers. We at Infosearch provide outsourcing services of inbound, outbound, Email, Chat and blended solutions to our clients. 

We do provide technical support and 24×7 help desk services. It’s imperative to keep existing customers happy and induct new customers. Call Centre Services can help businesses to stay connected with their customers through inbound and outbound. Any business has to earn a satisfied customer as he will bring more customers to the business. It can go the other way if a customer is not serviced well.

Inbound Call Support

Answering Service

Technical Support

Customer Service

Inbound Sales

Order Tracking

Outbound Service

Chat & Email support

Data Management services is a critical process for any business. With the proper use of data businesses can identify the weak links, leverage on strong points and focus on essentials. It’s a time consuming process and needs to be accurate. So, many organizations outsource their Data management services to BPO companies. Being a data management company, we at Infosearch BPO offer excellent data management outsourcing services. With a team of data analyst experts, data processors and data entry specialists, we are able to perform error-free data management services. Save tremendous amount of time and money, by outsourcing your Data processing and management requirements to us. We follow stringent Data Protection Rules to protect data misuse, theft and hacking.

Data Processing

Data Mining

Data Cleaning

Data Verification

Data Conversion

Data Ananlysis